CONFERENCE PROGRAMME
Agenda
Two days of discussions, workshops, expert insights and networking.
ROUNDTABLE DISCUSSION
Food Service Hygiene Dialogue
Time: 10:30 AM – 12:00 Noon
Theme: Supplier hygiene auditing in the GCC — how many food businesses actually visit and verify their suppliers?
[MODERATOR] Seifeddine Beldi
Director, Key Accounts & UAE Lower Gulf Fine Solutions
Alan Zering
EMMEA region Managing Director Intertek Cristal
Andrew Cullen
Director of Operations Gates Hospitality
Maria Challawala
QHSE Advisor Kitopi
Hendriea DCosta
Food Safety Manager Saddle Group
Aswathy Chulliparambil
Founder and Managing Director Food Safety Squad
Jahaber Sadiq
Head of Food Safety, Microbiology and Halal Compliance Emirates Flight Catering
Mona Harbali
Sr. Food Safety Manager Lavoya Restaurants Group
Marwa Kazoun
Founder and Food Safety Consultant QualiSure Consultancy
Dinesh Ramachandran
Technical & SHE Manager Rentokil Boecker
Mohammad Ershaid
Hygiene and Food Safety Manager Union Coop
Michael Rivera
Senior Applied Nutrition and Food Safety Officer and Project Manager Food Safety Department – Dubai Municipality
MAIN CONFERENCE
10:30 AM
Keynote
Opening & Keynote Address
Steve Kaddah
CEO Kaddah International
10:45 AM – 11:25 AM
Panel Discussion
Supply Chain Shockwaves: How Cleaning & FM Companies Can Stay Operational During Global and Regional Market Disruptions
Minar Aliyar
Executive Housekeeper AlKhoory Hotels
Ibrahim Khaled
Senior Supply Chain Manager Emrill
Muhammed Sharjeel Nawaz
Supply Chain Director Dhofar Global
Abed Kaddah
Chief Operating Officer Kaddah International
11:30 AM – 11:45 AM
Expert Talk
The Great Workforce Reset: Who Will Clean by 2035?
Andrea Yoko
Director Yoko Excellence Solutions
11:50 AM – 12:00 PM
Audience Activity
Innovation Exchange: The Next Big Ideas in Cleaning & FM
12:00 PM – 12:50 PM
Panel Discussion
ESG Reporting for Soft FM Providers
Measuring and Communicating Environmental Impact
Mohamed Abou Laban
Managing Director OCS
Rekha Harikumar
Chief Operating Officer Rons Group
Dr Karima Hamani
Associate Professor Heriot-Watt University Dubai
Julian Khalil
Managing Director Farnek
Luis Carlos Barroso
ACCIONA ME Director Facility Service Business
Nadesh Gandhari
Head of ESG Berkeley Services
1:00 PM – 1:30 PM
Break
Innovation Case & Lunch
1:45 PM - 2:35 PM
Panel Discussion
Wellbeing Behind the Scenes: Protecting the Physical and Mental Health of Housekeeping Teams
Darren Williams
General Manager, Grako LLC & Chair of IRATA International Equipment and Standards Committee
Nadeem Saleem
Cluster Executive Housekeeper Bahi Ajman Palace Hotel/Coral Beach Resort Sharjah
Ram Sharan Khatiwada
Support Services Manager (Housekeeping Manager)Al Ain
Esther Ezekiel
Director of People & Culture Swissotel Al Ghurair
Sajjad Akram
Soft FM Expert Consultant Masdar City
2:40 PM - 3:25 PM
Panel discussion
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Water Crisis: Can Commercial Laundries Survive the Next Decade of Resource Pressure?
Mohamed Metwali
General Manager JENSEN ME Laundry Equipment Trading
Amol Thitme
Operations Manager La Laundry
Husain Abdulla Hamad
Founder - GM Capital laundry - Kingdom of Bahrain
3:30 PM to 3:45 PM
Audience Activity
Spot the Differences
3:45 PM
Felicitation Ceremony
Felicitation Ceremony
4:00 PM
End of Conference
Closing
ROUNDTABLE DISCUSSION
70% FULL
The Healthcare Hygiene Dialogue
Time: 10:30 AM – 12:00 Noon
Theme: Environmental hygiene as the missing pillar of HAI prevention
Ram Sharan Khatiwada
Support Services Manager - (Housekeeping Manager) Al Ain
Arjun Mohan
Chief Executive Officer Vanguard Facilities Management
Dawood Ibrahim
Manager - Quality Improvement Canadian Specialist Hospital
Remya Venugopalan
Director of Operations International Modern Hospital
Narayanan Mohankumar
Deputy Manager -Housekeeping (Group Housekeeping Head) Medcare Hospitals & Medical Centres
Ahmed Abdallah
Infection Control Practitioner Clemenceau Medical Centre -Dubai
Shafeek Sainlabedeen
CEO Tafawut Environmental Services LLC
Dr. Bilal Ahmad Bhatt
Founder and CEO MyHealth Home Healthcare
MAIN CONFERENCE
10:30 AM
Keynote
Opening & Keynote Address
Seifeddine Beldi
Director, Key Accounts & UAE Lower Gulf Fine Solutions
10:45 AM – 11:25 AM
Panel Discussion
The Emotion Economy of Housekeeping: Why Cleanliness Now Shapes Guest Trust
Tatjana Ahmed
Director of Housekeeping, Grand Hyatt Dubai and Chairperson UAE Housekeepers Association
Mohamed Ziada
Executive Housekeeper Anantara Mina Ras Al Khaimah Resort
Subhojit Banerjee
Executive Director of Housekeeping Wynn Al Marjan Island
Deepesh Pisawadia
AGM Operations Integrated Hospitality Services (Sister company of IPS)
11:30 am - 11:45 am
Expert Talk
Beyond Compliance: Why Hand Hygiene Culture Still Fails in High-Traffic Facilities
Silke Joypaul
Senior Manager Cleaning Services, Terminal Service Delivery DXB
11:50 am - 11:55 am
Audience Activity
Audience Activity
11:55 am - 12 noon
Presentation
Pooja Gupta
Founder & CEO OLFEY
12 noon - 12:50 pm
Panel Discussion
Sustainability Theatre vs Real Impact: What Clients Are No Longer Falling For
Nadia Ibrahim
Founder & Chief Sustainability Strategist Climate Risk | Decarbonization | Circular Economy | ESG EcoVista Consulting L.L.C.
John Manohar
Cluster Director of Housekeeping Jacob's J5 Hotels
John Cole
Director of Assets, Property and Support Services Expo City, Dubai
Trishna Hundal
Director of Housekeeping Accor
Kashif Nesar
Executive Director – Subsidiaries Imdaad
Seifeddine Beldi
Director, Key Accounts & UAE Lower Gulf Fine Solutions
1:00 pm - 1:30 pm
Break
Innovation Case & Lunch
1:45 PM - 2:35 PM
Panel Discussion
Can Agentic AI Replace Experience? The Human Debate in Cleaning & FM
Pamini Hemaprabha
Global Luxury Hospitality & Retail Professional
John Cole
Director of Assets, Property and Support Services Expo City, Dubai
Michael Dowling
Executive Vice President – Commercial & Contracts Al Ghurair Facilities Solutions (AGFS)
Hamda Raeisi
Manager - Cleaning Service Dubai Airports
Danish Bukhari
Product Lead HITEK AI
2:45 PM - 2:55 PM
Expert Talk
Heat, Humidity & Human Fatigue: The Workforce Reality Inside Laundries
Amol Thitme
Operations Manager La Laundry
3:00 PM
Felicitation Ceremony
3:30 PM
End of Conference
Closing
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