CONFERENCE PROGRAMME
Agenda
Two days of discussions, workshops, expert insights and networking.
ROUNDTABLE DISCUSSION
Food Service Hygiene Dialogue
Time: 10:30 AM – 12:00 Noon
Theme: Supplier hygiene auditing in the GCC — how many food businesses actually visit and verify their suppliers?
MAIN CONFERENCE
10:30 AM
Keynote
Opening & Keynote Address
10:45 AM – 11:25 AM
Panel Discussion
Supply Chain Shockwaves: How Cleaning & FM Companies Can Stay Operational During Global and Regional Market Disruptions
11:30 AM – 11:45 AM
Expert Talk
The Great Workforce Reset: Who Will Clean by 2035?
Andrea Yoko
Director Yoko Excellence Solutions
11:50 AM – 12:00 PM
Audience Activity
Innovation Exchange: The Next Big Ideas in Cleaning & FM
12:00 PM – 12:50 PM
Panel Discussion
ESG Reporting for Soft FM Providers
Measuring and Communicating Environmental Impact
Mohamed Abou Laban
Managing Director OCS
Rekha Harikumar
Chief Operating Officer Rons Group
1:00 PM – 1:30 PM
Break
Innovation Case & Lunch
1:45 PM - 2:35 PM
Workshop
Wellbeing Behind the Scenes: Protecting the Physical and Mental Health of Housekeeping Teams
Darren Williams
General Manager, Grako LLC & Chair of IRATA International Equipment and Standards Committee
Nadeem Saleem
Cluster Executive Housekeeper Bahi Ajman Palace Hotel/Coral Beach Resort Sharjah
2:40 PM - 3:25 PM
Panel discussion
Water Crisis: Can Commercial Laundries Survive the Next Decade of Resource Pressure?
3:30 PM to 3:45 PM
Audience Activity
Spot the Differences
3:45 PM
Felicitation Ceremony
Felicitation Ceremony
4:00 PM
End of Conference
Closing
ROUNDTABLE DISCUSSION
The Healthcare Hygiene Dialogue
Time: 10:30 AM – 12:00 Noon
Theme: Environmental hygiene as the missing pillar of HAI prevention
MAIN CONFERENCE
10:30 AM
Keynote
Opening & Keynote Address
10:45 AM – 11:25 AM
Panel Discussion
The Emotion Economy of Housekeeping: Why Cleanliness Now Shapes Guest Trust
11:30 am - 11:45 am
Expert Talk
Beyond Compliance: Why Hand Hygiene Culture Still Fails in High-Traffic Facilities
11:50 am - 12 noon
Audience Activity
Audience Activity
12 noon - 12:50 pm
Panel Discussion
Sustainability Theatre vs Real Impact: What Clients Are No Longer Falling For
1:00 pm - 1:30 pm
Break
Innovation Case & Lunch
1:45 PM - 2:35 PM
Workshop
The Cleaning Control Room: Making Real-Time Decisions in High-Pressure Operations
2:40 PM - 3:25 PM
Panel Discussion
Can Agentic AI Replace Experience? The Human Debate in Cleaning & FM
3:30 PM - 3:45 PM
Expert Talk
Heat, Humidity & Human Fatigue: The Workforce Reality Inside Laundries
3:45 PM
Felicitation Ceremony
Felicitation Ceremony
4:00 PM
End of Conference
Closing
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